the thoughtful details
STUDIO POLICY
A simple record of how a commission moves from an idea to a finished piece.
Last updated 20 October 2026The Laldie is a trading name of The Laldie Limited, a private company registered in England and Wales under company number 15681873, with its registered office at Orion House, London Office 534, Bessemer Road, Welwyn Garden City AL7 1HH, United Kingdom.
In these terms, “we”, “us” and “the studio” mean The Laldie Limited. You can reach us at info@laldie.com.
Each bespoke order is based on the description, quantity, timing and finish agreed with the studio. Please review names, dates, addresses and supplied artwork carefully before approving a proof.
Production begins only after the required approval and payment. Changes requested after approval may affect timing and cost, and may not always be possible.
The price shown for a package covers the personalised artwork, a digital proof, production and standard delivery. Express delivery (£75) and Priority delivery (£175), if you choose one at checkout, are the only delivery charges. For the United States, US import duties are included in the price; for orders sent elsewhere outside the UK, customs duties and import taxes are paid by the recipient.
The Laldie Limited is not registered for VAT, so no VAT is charged and none is shown on your receipt.
You confirm that you have permission to use any logo, photograph, illustration, wording or other material supplied to us. Original artwork created by The Laldie remains our intellectual property unless a separate written transfer has been agreed.
We will ask before sharing confidential or embargoed work. If a project must remain private, please tell us at the beginning of the commission.
We take care to make each order in line with the approved specification. Natural paper, printing and handcrafted processes may create slight variations between pieces.
Nothing in these terms limits rights or remedies that cannot legally be limited. Questions about an order may be sent to info@laldie.com.
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